Support

Response times are best effort — this is a small project.

Write to us. One person reads this inbox, and every message gets read.

hotwell.kz@gmail.com

Reporting a problem

A bug report that answers these four questions is usually enough to find the cause without a second exchange:

Where you were playing — in a browser, the Android app, or the Windows version.
Your device — phone model, or the PC's graphics card.
What you did, and what happened instead of what you expected.
A screenshot, if anything looks wrong on screen.

If the picture is wrong

For anything graphical — a black screen, flickering, missing terrain — the game can describe its own renderer. Open it in a browser with ?diag=1 on the end of the address:

exodyne-rts-3b915e.netlify.app/?diag=1

A small DIAG badge appears in the corner. Start a match, then tap the badge and use its Copy button. Pasting that text into an email identifies the graphics driver, the renderer's own state, and any error the browser reported. It contains no personal information.

Things worth trying first

Symptom	Try
Black or flickering scene	Menu → Settings → Graphics quality → Low. The game also detects this by itself and steps down automatically.
Very low frame rate	Graphics quality → Low, and close other browser tabs.
Old version after an update	The game caches itself to work offline. Close it fully and reopen; in a browser, reload with cache clearing.
Portrait screen asks you to rotate	The game needs landscape. Installing it to the home screen locks the orientation for you.
Lost settings or saves	Clearing browser site data erases them. They live only on your device — there is no cloud copy to restore.

Where to play

Browser — play here, on desktop or phone. Nothing to install.
Install to your home screen — your browser offers this on a phone; it then runs full screen and works offline.
Windows — a desktop build that contains the whole game and needs no connection.

Refunds

If you obtained the Game through a store, refunds are handled by that store under its own policy. Write to us anyway if something is wrong — a bug we can fix is better than a refund.

Privacy and licence

The game collects no personal data; see the Privacy Policy. The terms it is provided under are in the End User Licence Agreement.